{
  "header": {
    "title": "Claims Processing & Analytics Dashboard",
    "subtitle": "Real-time tracking of insurance claim settlements, rejection analysis, turnaround efficiency, and outstanding claim performance.",
    "updateFrequency": "Last Updated: 2026-06-03 10:30"
  },

  "filters": {
    "fiscalYear": true,
    "month": true,
    "province": true
  },

  "viewModes": [
    "Current Fiscal Year",
    "5-Year Comparison"
  ],

  "defaultViewMode": "Current Fiscal Year",

  "comparisonMode": {
    "title": "5-Year Historical Comparison",
    "fiscalYears": [
      "2079/80",
      "2080/81",
      "2081/82",
      "2082/83",
      "2083/84"
    ]
  },

  "kpis": [
    {
      "id": "C-01",
      "label": "Claims Paid",
      "value": "14,250",
      "remark": "Total number of claims settled during the reporting period.",
      "icon": "fa-file-invoice-dollar"
    },
    {
      "id": "C-02",
      "label": "Claim Amount Paid",
      "value": "NPR 4.20 Billion",
      "remark": "Total claim amount disbursed to policyholders.",
      "icon": "fa-money-bill-wave"
    },
    {
      "id": "C-03",
      "label": "Settlement Ratio",
      "value": "94.25%",
      "remark": "Claims Paid ÷ Total Claims Received × 100.",
      "icon": "fa-percentage"
    },
    {
      "id": "C-04",
      "label": "Outstanding Claims Ratio",
      "value": "4.15%",
      "remark": "Outstanding Claims ÷ Total Claims × 100.",
      "icon": "fa-hourglass-half"
    }
  ],

  "charts": {

    "claimsPaidTrend": {
      "title": "Number of Claims Paid Trend",
      "type": "line",
      "labels": [
        "Shrawan",
        "Bhadra",
        "Ashwin",
        "Kartik",
        "Mangsir",
        "Poush",
        "Magh",
        "Falgun",
        "Chaitra",
        "Baishakh",
        "Jestha",
        "Ashadh"
      ],
      "data": [
        920,
        1030,
        1085,
        1120,
        1180,
        1210,
        1165,
        1235,
        1290,
        1340,
        1410,
        1495
      ]
    },

    "claimsPaidComparison": {
      "title": "5-Year Claims Paid Comparison",
      "type": "bar",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "data": [
        10520,
        11280,
        11960,
        13210,
        14250
      ]
    },
        "claimAmountTrend": {
      "title": "Claim Amount Paid Trend (NPR Millions)",
      "type": "bar",
      "labels": [
        "Shrawan",
        "Bhadra",
        "Ashwin",
        "Kartik",
        "Mangsir",
        "Poush",
        "Magh",
        "Falgun",
        "Chaitra",
        "Baishakh",
        "Jestha",
        "Ashadh"
      ],
      "data": [
        180,
        205,
        220,
        235,
        248,
        265,
        252,
        274,
        291,
        305,
        322,
        340
      ]
    },

    "claimAmountComparison": {
      "title": "5-Year Claim Amount Comparison",
      "type": "bar",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "data": [
        2950,
        3220,
        3510,
        3890,
        4200
      ]
    },

    "rejections": {
      "title": "Claim Rejection Reason Analysis",
      "type": "horizontalBar",
      "labels": [
        "Non-Disclosure",
        "Policy Lapse",
        "Fraudulent Docs",
        "Plan Exclusions"
      ],
      "data": [
        45,
        28,
        17,
        10
      ]
    },

    "rejectionsComparison": {
      "title": "5-Year Rejection Comparison",
      "type": "stackedBar",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "datasets": [
        {
          "label": "Non-Disclosure",
          "data": [
            62,
            58,
            54,
            49,
            45
          ]
        },
        {
          "label": "Policy Lapse",
          "data": [
            42,
            39,
            35,
            31,
            28
          ]
        },
        {
          "label": "Fraudulent Docs",
          "data": [
            28,
            24,
            21,
            19,
            17
          ]
        },
        {
          "label": "Plan Exclusions",
          "data": [
            15,
            13,
            12,
            11,
            10
          ]
        }
      ]
    },
        "settlementRatioTrend": {
      "title": "Claim Settlement Ratio Trend (%)",
      "type": "line",
      "labels": [
        "Shrawan",
        "Bhadra",
        "Ashwin",
        "Kartik",
        "Mangsir",
        "Poush",
        "Magh",
        "Falgun",
        "Chaitra",
        "Baishakh",
        "Jestha",
        "Ashadh"
      ],
      "data": [
        92.1,
        92.8,
        93.0,
        93.4,
        93.7,
        93.9,
        94.1,
        94.0,
        94.2,
        94.3,
        94.4,
        94.25
      ]
    },

    "settlementRatioComparison": {
      "title": "5-Year Settlement Ratio Comparison (%)",
      "type": "line",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "data": [
        89.4,
        90.8,
        91.7,
        93.2,
        94.25
      ]
    },

    "turnaroundTrend": {
      "title": "Average Claim Turnaround Time (Days)",
      "type": "line",
      "labels": [
        "Shrawan",
        "Bhadra",
        "Ashwin",
        "Kartik",
        "Mangsir",
        "Poush",
        "Magh",
        "Falgun",
        "Chaitra",
        "Baishakh",
        "Jestha",
        "Ashadh"
      ],
      "data": [
        8.5,
        8.1,
        7.9,
        7.5,
        7.2,
        6.8,
        6.4,
        6.0,
        5.8,
        5.4,
        5.2,
        4.9
      ]
    },

    "turnaroundComparison": {
      "title": "5-Year Turnaround Time Comparison",
      "type": "line",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "data": [
        12.8,
        10.9,
        8.7,
        6.5,
        4.9
      ]
    },
        "outstandingRatioTrend": {
      "title": "Outstanding Claims Ratio Trend (%)",
      "type": "line",
      "labels": [
        "Shrawan",
        "Bhadra",
        "Ashwin",
        "Kartik",
        "Mangsir",
        "Poush",
        "Magh",
        "Falgun",
        "Chaitra",
        "Baishakh",
        "Jestha",
        "Ashadh"
      ],
      "data": [
        7.8,
        7.2,
        6.9,
        6.5,
        6.0,
        5.8,
        5.3,
        5.1,
        4.8,
        4.6,
        4.4,
        4.15
      ]
    },

    "outstandingRatioComparison": {
      "title": "5-Year Outstanding Claims Ratio Comparison (%)",
      "type": "line",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "data": [
        11.2,
        9.8,
        7.9,
        5.8,
        4.15
      ]
    },

    "ageing": {
      "title": "Ageing Analysis of Outstanding Claims",
      "type": "combined",
      "labels": [
        "< 1 Year",
        "1 - 3 Years",
        "3 - 5 Years",
        "> 5 Years"
      ],
      "counts": [
        245,
        84,
        19,
        7
      ],
      "amountsInMillions": [
        34.2,
        18.5,
        5.1,
        2.3
      ]
    },

    "ageingComparison": {
      "title": "5-Year Ageing Comparison",
      "type": "stackedBar",
      "labels": [
        "2079/80",
        "2080/81",
        "2081/82",
        "2082/83",
        "2083/84"
      ],
      "datasets": [
        {
          "label": "< 1 Year",
          "data": [
            310,
            295,
            281,
            264,
            245
          ]
        },
        {
          "label": "1 - 3 Years",
          "data": [
            145,
            126,
            112,
            98,
            84
          ]
        },
        {
          "label": "3 - 5 Years",
          "data": [
            48,
            39,
            31,
            24,
            19
          ]
        },
        {
          "label": "> 5 Years",
          "data": [
            21,
            16,
            12,
            9,
            7
          ]
        }
      ]
    }

  }

}